We’re invested in your long-term success—going beyond transactions to prioritize collaboration every step of the way. Our experts work with you side by side to align with your strategic objectives, to provide the right support at the right time. We have a wide range of technical services to help future-proof your commercial growth—from on-site operator training to trial support—and everything in-between.
Our team conducts a comprehensive hygiene audit designed specifically for ethanol production facilities. This process includes a detailed on-site assessment of sanitation practices, equipment cleanliness, and microbial control measures.
We identify potential risks, provide actionable recommendations, and support your team in implementing best-in-class hygiene standards to ensure product integrity and operational efficiency.
As part of our commitment to help producers optimize operations, we offer a complimentary Benchmarking Study exclusively for fuel ethanol facilities. Participants receive a customized, confidential report comparing their plant’s performance to industry peers, covering key metrics like: ethanol yield, corn oil yield, and spend on enzymes, yeast, chemicals, and antimicrobials.
All data is kept strictly confidential, and with facility names coded to ensure complete privacy. Only participating plants receive results.
Our comprehensive training program is a cornerstone of the support we offer to customers in the biofuels and carbohydrate processing industries. We deliver customized training modules, covering liquefaction, fermentation, and yeast management, tailored to your plant’s specific needs and available both onsite and virtually. In addition, we host multi-level customer workshops led by industry experts, designed for beginner, intermediate, and advanced participants. These training initiatives are built to elevate your team’s technical expertise, enhance operational efficiency, and drive measurable performance improvements across your facility.
As part of our end-to-end technical support, our teams can help simulate and optimize key processes from liquefaction and saccharification, to fermentation and downstream operations using plant-specific materials and conditions. We offer detailed feedstock analysis, custom bench-scale studies, and advanced modeling to support product development, process troubleshooting, and performance optimization.
With capabilities in analytical testing, assay development, and machine learning, our labs deliver actionable insights that help customers enhance efficiency, reduce risk, and accelerate innovation.
We partner closely with your plant to ensure the right solutions are matched to your unique operating conditions. Our team de-risks product trials through advanced modeling and lab-scale testing, and works with you to develop a detailed, customized trial protocol.
Throughout the trial, you’ll receive hands-on support from our Technical Service Account Managers, Sales, and—when needed—our R&D and Applications Scientists. We provide ongoing data analysis using JMP® statistical software and deliver clear, actionable insights to help you get the most from every IFF product and optimize your plant’s performance.
Our Technical Service team provides ongoing, hands-on support to customers through regularly scheduled service visits that ensure operational excellence and continuous improvement.
These visits include process walkthroughs, trial protocol execution, and formal review meetings to assess plant performance and address technical needs. By leveraging our predictive modeling tools, and lab-scale testing, we tailor solutions to each plant’s needs—collaborating closely with Sales Account Managers, R&D, and Application Scientists. This integrated approach builds trust, optimizes efficiency, and maximizes the value of IFF’s product portfolio across customer operations.
Get in touch to learn how our grain processing solutions can help you get more value from your starch.