Privacy

Types of Data Collection; Data Collected

The information we collect from you depends on how you use our Sites. If you send a request through our website, we will collect the data that you submit to us. For example, if you request ingredients and/or samples, register for e-mail alerts or webcasts, or if you receive commercial documentation from IFF, either via an IFF website, to enable the fulfillment of the request you may provide information such as your name, title, company, address, country, phone, fax, and/or e-mail.

IFF automatically collects certain information when you use our Sites, including but not limited to the activities you perform on our Sites, the type of hardware and software you are using (for example, your operating system or browser), information stored in cookies, IP address, access times, the web pages from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).

IFF uses cookies, pixel tags, or similar tracking technology or other technologies (“cookies”) on the IFF websites, to customize and improve the Sites and for certain additional purposes including analysis of what information you are accessing or downloading and how you are interacting with that information after the download is completed. Please refer to the IFF Cookie Policy for details of the types of cookies IFF uses and the purposes for which the cookies and the data collected through them are used.

Purposes of Data Collection

IFF uses your personal data for its business purposes including to:

• Operate Our Business. We use the personal data we collect to allow you to maintain your account and otherwise run our day-to-day operations.
• Provide You Products and Services. We use the personal data we collect to provide you with sample requests, fulfill orders, or renew, or modify products and services we provide to you.
• Communicate With You. We use the personal data we collect to communicate with you about your use of our Sites and services, to respond to your inquiries, to provide you with the information and documents you request, and for other customer service purposes.
• Evaluate and Improve Our Products and Services. We use the personal data we collect to evaluate, analyze, improve, and develop our products and services, including our Sites. We also use this information to tailor the content and information that we may send or display to you, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences while using our Site.
• Analytics and Research. We use the personal data we collect to administer surveys and questionnaires, such as for market research or member satisfaction purposes.
• Marketing and Advertising. We may use your personal data for marketing and promotional purposes, including to send you promotional communications about products, services, features, and options we believe may interest you. We may send communications via e-mail or regular mail. We may also use your information to serve you advertisements or customized content online.
• Inferences. We may use the information we collect to better understand how you access and use our Site and the products and services available on our Site, both on an aggregated and individualized basis.
• Security Purposes. We may use the personal data we collect to mitigate fraud and protect IFF and others.
• Legal Requirements. We use the personal data we collect to investigate, enforce, and apply this Privacy Statement, and to otherwise protect our own rights and interests, such as to resolve any disputes or to respond to requests from law enforcement, court orders, regulators, or other legal processes.
• Business Transfers. We may also use the personal data we collect and receive to consider and implement mergers, acquisitions, reorganizations, refinancing, and other business transactions, and where necessary to the administration of our general business, accounting, recordkeeping, and other legal functions.

How We May Disclose Personal Data

When permitted by applicable law, including, if applicable, when we have obtained your consent, we may disclose your personal data to our affiliates, business partners, vendors, and others as follows:

• Affiliates, Subsidiaries, and Business Partners. We disclose the personal data we collect with our affiliates, subsidiaries, and agents. We also partner with other businesses to offer products, services, or credit, and we may disclose your personal data to those organizations.

• Agents, retailers, and distributers. We disclose the personal data we collect with our agents, retailers, and distributors to facilitate the sale and distribution of our products and services, which may include marketing communications consistent with your choices.

• Vendors and Service Providers. We may disclose the personal data we collect with vendors who perform functions on our behalf, such as helping complete transactions and process payments, handle order fulfillment and shipping, host or sponsor sweepstakes, contests, and similar promotions. We also disclose personal data with vendors who provide IT services, website hosting and analytics, auditing services, marketing and advertising, email or other communication services, customer support, accounting, legal services.

• Marketing and Advertising Partners. We may also disclose the personal data we collect, such as name and contact information, with our marketing and advertising partners to send you content about certain products.

We also may disclose your personal data in the following circumstances:

• Business Transfers. As we continue to develop our business, we may buy, merge, sell, or partner with other companies. We may disclose personal data as part of those commercial transactions (e.g., mergers, acquisitions, financings, asset sales or transfers, bankruptcy or reorganization or other similar business transactions), as well as in contemplation of such transactions (e.g., due diligence). Where possible, we will do so under appropriate confidentiality agreements. Similarly, if all or part of our business, assets, or Sites are merged with or sold to another company, or as part of a bankruptcy proceeding, your personal data may be transferred to the surviving or acquiring company.

• In Response to Legal Process. Personal data may be disclosed to third parties, as required by law or subpoena, or if we reasonably believe such action is necessary to comply with the law and the reasonable requests of regulators, law enforcement or other public authorities, including those outside your country of residence. We also may disclose the information we collect in order to comply with a judicial proceeding, court order, or other legal process, including responding to national security or law enforcement disclosure requirements.

• To Protect Us and Others. We also may disclose the personal data we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Privacy Statement, or as evidence in litigation in which we are involved. We may also disclose personal data to protect our rights and the rights of others. This may include exchanging information with other companies and organizations for fraud prevention, spam/malware mitigation, and similar purposes.

• Aggregate and De-Identified Information. We may disclose aggregate or de-identified information about users with third parties for marketing, advertising, research, or other purposes.

• With Your Permission. We may disclose personal data in other ways not described above. If we do so, we will notify you and, if necessary, obtain your consent.

Third-Party Links

Our Sites may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Privacy Statement, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.

Security

No data transmission over the internet or any wireless network can be guaranteed to be 100% secured. As a result, while IFF strives to protect your personal data through implementation of security measures, IFF cannot warrant the security of any information you transmit to IFF.

What Choices Do I Have Regarding Use of My Data?

We may send periodic promotional emails to you, with your consent if required by applicable law. You may opt-out of promotional emails at any time by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional emails, we may still send you emails about any services you have requested or received from us.

Children Under 13

Our Sites and services are not designed for children under 13. If we discover that a child under 13 has provided us with information, we will delete such information from our systems.

Information Storage and International Transfers

IFF and its affiliates and service providers process and store your personal data on servers around the world, including in the United States.

Contact

If you have any questions about our Privacy Statement, please contact IFF’s Chief Privacy Officer by e-mail at [email protected] or by mail addressed to

Chief Privacy Officer,

International Flavors & Fragrances Inc.,

521 West 57th Street, New York, New York 10019.

Changes to this Privacy Statement

This Privacy Statement is current as of the Effective Date set forth above. We may change this Privacy Statement from time to time, so please be sure to check back periodically.

We will post any changes to this Privacy Statement on our site. If we make any changes to this Privacy Statement that materially affect our practices with regard to the personal data we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Sites.